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Before You Buy – Read First

A charging station installation is a complex process that requires a professional electrician. You should consult with an electrician before purchasing your unit. Here are some common items to be mindful of:

Electrical Service: Most home charging stations operate at 240 Volts and 30 Amps, which is similar to a clothes dryer or stove. Your electrical breaker must be able to accommodate an additional 10 Amps, so a 30 Amp station requires a 40 Amp breaker. Many homes, especially in older neighbourhoods, were not designed to accommodate the additional demand of a station and it is possible that your electrician will need to upgrade your electrical panel.

Location: Most stations come with either a 20 ft. or 25 ft. cord. Make sure that the cord will reach from the station to your car’s charging port.

Plug-in Stations: Many products listed here are “plug-in” stations. These connect to a dryer plug (also known as a NEMA outlet). Every station requires a specific type of NEMA outlet. It is imperative that the NEMA outlet installed in your wall is compatible with the NEMA outlet used by your station.

Returns: All sales are final and we do not honour exchanges. We accept returns in the original packaging, unopened and shipped directly to us at the customer’s expense. We charge a 20% re-stocking fee for all returned items. All items must be returned within two weeks of the purchase date.

Shipping:  Shipping is free unless ordering an accessory without a charger.  Delivery of your charger will take approximately 5 to 10 business days.

Installation

You can visit Finding an Electrician to identify the electrical contractors’ association in your province. These associations have search functions on their websites that can help you find an electrician near you.

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