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Before You Buy – Read First

A charging station installation is a complex process that requires a professional electrician. You should consult with an electrician before purchasing your unit. Here are some common items to be mindful of:

 

Electrical Service: Charging stations operate at 240 Volts and 30 Amps, which is similar to a clothes dryer or stove. Many homes, especially in older neighbourhoods, were not designed to accommodate the additional demand of a charging station and it is possible that your electrician will need to upgrade your electrical service.

 

Location: Most charging stations come with either a 20 ft. or 25 ft. cord. Make sure that the cord will reach from the charging station to your car’s charger port.

 

Plug-in Stations: Many products listed here are “plug-in” stations. These stations connect to a dryer plug (also known as a NEMA outlet). Every charging station requires a specific type of NEMA outlet. It is imperative that the NEMA outlet installed in your wall is compatible with the NEMA outlet used by your charging station.

 

Returns:All sales are final and we do not honour exchanges. We accept returns in the original packaging, unopened and shipped directly to us at the customer’s expense. We charge a 20% re-stocking fee for all returned items. All items must be returned within two weeks of the purchase date.

 

Shipping:  Shipping is free of charge unless ordering an accessory without a charger.  Delivery of your charger will take approximately 5 to 10 business days.

*** Please note that due to the Canada Post Strike, delivery of your charger may be delayed.***

Installation

You can visit Finding an Electrician to identify the electrical contractors association in your province. These associations have search functions on their websites that can help you find an electrician near you.

 

Ask an EV Specialist!

Signature Electric has you covered with this handy Charger Installation Process Guide.

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